Ticket buying & collection
At entrance to platforms
Customer Help points are located on every platform
Vending Machines on Platforms 1-3
To Clapham: Rocks Lane (A306) Bus Stop B
To Hounslow / Richmond : Rocks Lane (A306) Bus Stop A
Buses that start / terminate at Barnes will use Queens Ride bus stand
Information to plan your onward journey is available in a printable format here
Step-free category B3 Station. Level access to Platforms 1 and 4 from separate entrances. Steps to Platforms 2/3.
Please be aware that this station has no tactile paving on the platform edge.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 19/08/2022 01:29:54