Bourne End

Address

Bourne End station
Station Road
Bourne End
SL8 5QH

Ticket office

Monday to Friday: 6:15 AM to 1:15 PM
Saturday: 7:15 AM to 2:15 PM
Sunday: Unavailable

General information

Station Operator: GW
Station Code: BNE
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Shops Note: Vending machine on Platform 1
Station Buffet: Yes
Station Buffet Note: Vending machine on Platform 1
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room: No
Waiting Room Note: Within the ticket office on platform 1.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 50
Annual Charge: £675.00
Daily Charge: £3.70
Monthly Charge: £67.00
Three Monthly Charge: £200.00
Weekly Charge: £18.50
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 18
Type: Stands/racks
Location: Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Bus Stop outside Station (to Marlow), Bus Stop opposite Station (to Maidenhead)
Taxi Rank: Yes
Taxi Rank Note: No
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets: Yes
Accessible Toilets Note: The radar key is available from station staff.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available by contacting local taxi firms
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:15 AM to 1:15 PM
Saturday 7:15 AM to 2:15 PM
Sunday Unavailable
Staff Help Available Note: Meeting point: Waiting shelter platform 2.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 28/06/2022 08:17:16