Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Merseyrail
Lost Property Contact Available:
0151 955 2368
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Station Car Park
Car Parking Contact Available:
0151 555 1111
Cycle Storage Availability:
Car Park and Approach Ramp on the Chester Bound Platform
Cycle Storage CCTV:
Location for rail replacement services:
Chester Bound Service bus stops in Mill Lane, Chester. Liverpool Bound Services bus stops adajacent to Hospital subway. ( Liverpool Road)
Bus Service Note:
For onward travel information click here or contact the Traveline on 0871 200 2233
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
This station is unmanned.
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. This is an unstaffed station and you will need to book assistance in advance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All of our automatic ticket machines are DDA compliant.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday Unavailable
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 25/06/2022 16:12:40