Audley End

Address

Audley End station
Station Road
Wendons Ambo
CB11 4LB

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM
Saturday: 7:00 AM to 6:00 PM
Sunday: 9:00 AM to 5:00 PM

General information

Station Operator: LE
Station Code: AUD
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help point available on platform 1

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Shops Note: News agent
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The womens toilets and accessible toilets (radar key) are located in the ticket Hall. The mens toilets are located on Platform 1.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 664
Annual Charge: £1768.00
Daily Charge: £10.00
Monthly Charge: £177.00
Off Peak Charge: £7.00
Three Monthly Charge: £505.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 86
Type: Stands
Location:

Within station and on forecourt

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Substitute bus services stop at front of Station

Taxi Rank: Yes
Taxi Rank Note:

In front of station.

Bus Service: Yes
Bus Service Note:

Local buses at front of station

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to platforms via lifts.

This station is a category A station according to ORR station classification system.

https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office

 

 

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Saturday 7:00 AM to 6:00 PM
Sunday 9:00 AM to 5:00 PM
Staff Help Available Note: Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 12/05/2021 18:24:25