Ticket buying & collection
Applicable Operators: Southern
Lost Property Contact Available:
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
Unheated waiting shelters are available on the platforms
Cycle Storage Availability:
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
. Live bus running information available on screens at entrance and exit from platforms.
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
Ramp For Train Access:
Step Free Access Note:
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is the station Help Point.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in Mortimer Road
Staff Help Available:
Staff Help Available Note:
It is not possible to provide level access between train and platform at this station owing to a narrow platform which prevents the use of a ramp.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 12/4/2022 5:36:03 AM