We're experiencing trouble with our online form at the moment, but if you wish to submit your failed to carry railcard or season ticket to the prosecutions team as instructed by a member of our revenue protection team, please email this information to firstname.lastname@example.org.
It is vital that you include the following information so that we can process your submission.
Name as given to Revenue Team member:
Date of travel:
Reference number as stated on any paperwork you were given:
Please upload a clear image of your ticket or railcard including any relevant photocard:
The comments section should be used to advise us of any vital information we may be required to know. e.g. A change of contact information, we cannot accept any appeal or mitigation through this email address.
Please note that when submitting a copy of a Railcard or Ticket it needs to have been purchased & collected before you were spoken to by one of our Revenue Protection Team. If your Ticket or Railcard was purchased or collected after you were spoken to you may still receive correspondence from us regarding any report that was submitted to us by our Revenue Protection Staff member.
Your personal details will be held by the Go-Ahead Group on behalf of Thameslink. We will not pass on your personal information to any organisation outside of our Group of Companies (and Successor franchise or Secretary of State for Transport) for marketing purposes without your prior consent.