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We’re committed to improving your experience with Thameslink with big changes on board, at stations and behind the scenes.
With the right combination of people and technology, we can offer you a more reliable service.
See what we're doing
We’re bringing staff out from behind the ticket window, making it easier to find someone when and where you need them.
Meet our station hosts
We’ve been working with accessibility groups to make sure our improvements benefit everyone, especially those who have additional needs
Making travel easier for you
Ticketless travel hurts everyone. We’re adding new ticket gates at some stations to help manage the problem.
Making our service fair for everyone
We’ve launched the UK’s largest driver recruitment programme to help reduce staff shortages.
Find out more about our training programme
See what we’re working on along your favourite routes.
Read about our plans for the future