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Last updated: 17:25
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Corporate and social responsibility

We believe in doing business in a responsible way – serving our passengers and benefiting the communities around our stations. Take a look at the many ways we do this.

Transforming lives and communities

Everything we do as a railway is about connecting people, and providing the pathways that improve their lives. But we want to be at the heart of the communities we serve in more ways than one.

As a business we have real power to make a huge impact in transforming lives and communities. We know many of our people and customers are incredibly passionate about their local area and how they can make them a better place to live and work.

We will focus on making a real difference in three important areas of society: Young people, Homelessness and Mental Health & Healthcare. We will do this by continuing to build close relationships with community groups and charity organisations, providing support and opportunities to address these issues.

Take a look at the many ways we do this.

We're with you

We are proudly helping to keep Britain moving by supporting everyone who still needs to travel by rail. Whilst we are keeping our vital services running for those who have to use them, we’re also making sure we stay in touch with and support our staff – who are key workers themselves.

Find out more
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Young people

Thousands of young people rely on us every day to get to their school, activities and meet their friends, but there are countless others who don’t get the opportunities they deserve. We can have a huge impact on their lives by helping to put them on the right track

Find out more about how we're supporting young people.

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Homelessness

We have a large role to play to support our communities, who provide support for people in need. What we can do to help is make the most of our network, used by thousands of people each day, to reach those who are willing to help.

Find out more how we have pledged to support our local partners.

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Mental health

We want to support and promote positive mental health for our customers, communities and colleagues

Find out more about what we're doing to help.

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Communities

Our stations also play an active role in uniting people in local communities. Many of our stations host local organisations or volunteer groups; providing opportunities for people to come together to improve the station environment.

Find out more about how we're supporting communities.

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Environment

We are committed to delivering a more sustainable way to operate our railway. We are embracing initiatives to tackle energy and water consumption to manage resources more efficiently: driving down waste, reducing negative impacts on our neighbours and increasing positive impacts.

Read our environment policies and review our eco-friendly projects

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Charities

One of the ways we support our communities is by making donations and supporting local charities. We also support our teams in their own fundraising efforts for causes they are passionate about.

Find out more about how we support local charities and fundraising.

Our commitments

See our plans for putting values into action

Learn more about what we're doing to improve